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When ordering please give us more than two weeks before you make a Paypal claim. Many of our items are made to order and we do our best to get them out within two weeks of order. Shipping out times can vary depending on order volume, supplies, reenactment vending days, and personal responsibilities. I know many companies you have to wait months, 5 months, even up to a year to receive your items, but you will never have to wait that long here.

Thank You
Le Pierre Sutler